Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

A Return and Refund policy usually consists of:

Terms of return (i.e. number of days)
State of return (e.g. unworn)
Reason for return (e.g. damaged or wrong product)
Process for return (i.e. how to initiate a return, how to contact customer service)
Process of refund (i.e. terms of refund, duration, payment details)
Contact details